• We do not hold or ship products listed on our marketplace.

We are a platform for stingless-bee farmers to advertise and connect with buyers. We do not physically handle or store any products.

• We do not offer refunds or returns for products purchased through our platform.

Because we do not hold or ship any products, we cannot offer refunds or returns. All transactions are solely between buyer and seller, and any disputes must be resolved between them.

• All transactions are solely between the buyer and the seller.

Our role is limited to enabling listings and discovery. We do not take part in negotiations or payments. Issues regarding a purchase must be addressed directly with the seller. In some cases, sellers or partners may use an approved payment intermediary (such as a gateway, e-wallet, or escrow service) to facilitate transactions. These intermediaries operate under their own terms and conditions. MyTradeBee is not responsible for their performance, fees, or security. Any issues must be raised directly with the seller and/or the intermediary.

• We are not responsible for the quality, authenticity, or accuracy of products listed.

Sellers are solely responsible for ensuring that product information (quality, authenticity, certifications, availability, pricing) is accurate and up-to-date.

• No guarantee of performance or suitability.

We do not guarantee that any product will meet buyer expectations or perform as advertised. Buyers should conduct their own research and due diligence.

• No liability for damages, losses, or injuries.

We are not liable for any damages, losses, injuries, misrepresentations, non-delivery, defective/unsafe goods, or counterfeit items arising from the use or purchase of products listed on our platform.

• By using our platform, you agree to these terms.

These terms form a binding agreement between users and MyTradeBee.

• Release of liability.

By using our platform, you release MyTradeBee from any and all liabilities, claims, and damages that may arise from your use of the marketplace.

Refund/returns questions or notices (platform-related only): mytradebee@gmail.com

(Product disputes must be taken up with the seller directly.)